- Standard shipping is free
- 2 days shipping will have to be calculated in function of weight. contact me: 1(518) 415 0784
- overnight shipping- contact me: 1(518) 415 0784
FOR PRINTS we will choose the most cost-effective shipping carrier based on the items ordered and their destination. Shipping times range from 1-7 business days. You will receive a tracking number as soon as your order has been shipped.
SHIPPING PRICES are calculated based on your cart total as follows:
|Cart Total From||To||Standard Shipping*||2-Day Shipping*||Overnight Shipping*||International Shipping Charge*|
** Due to shipping requirements, pieces with a long side greater than 40" or a short side greater than 30" may incur additional charges. Please see our Crate and Freight shipping policies below for more information.
Large Size Products and Crating Policies
Due to shipping requirements and the potential for damage, some products over 30" on the short side, or over 40" in length must be crated at an additional cost. All additional Crate fees are included in the product total.
- Crate for MetalPrints over 30x40 to 40x60 $15.00 (required)
- Crate for MetalPrints over 40x60 $20.00 (required)
Products over 40" long that are shipped flat may require freight shipping,
We can provide freight quotes for these orders. Please allow additional time for the quote and freight delivery times.
Shipping Outside of the Continental US, Expedited Shipping, and Special Requests
APO shipping is charged full cost and sent via USPS.
Requests for shipping outside of the continental United States, other types of shipping, and expedited shipping will be charged at full cost.
We are not responsible for duties and taxes required for international shipping.
Shipping Quotes are available for large orders or orders shipping to international destinations. Please contact us with the details of what will be in the order and the address it will be shipped to.
FOR ORIGINALS Shipping times range from 3-9 business days. Tracking information will be emailed to you as soon as available. Shipping for these items will be free for national shipping.
|Cart Weight||Ground Shipping||Expedited 2 Day Shipping|
|Up to 5LBs||Free||$19.95|
|5 - 10 LBs||Free||$29.95|
|15 LB +||Free||$49.95|
(Please note these are only examples and not actual shipping prices according to weight)
WHAT IS YOUR POLICY ON RETURNS/EXCHANGES/REFUNDS?
- I will accept all return if you are discontented with the work you received..
- We do our utmost to ensure that your original paintings are packaged carefully and arrive safely at their destination.
- If your painting arrive damaged, please keep all packaging and contact email@example.com with your order number for further instructions.
CAN I CANCEL MY ORDER?
All print sales are final.
For originals (paintings), Please contact firstname.lastname@example.org or call me 518 415 0784, ASAP if you need to cancel your order. It can take a couple of days for me to process your order. so It could be cancelled. After that it might be difficult. So please email ASAP.
You will have to pay for the return shipping if the work has left my studio.
Money will be refunded minus 3% if payments were done through Paypal or credit cards.
HOW LONG DOES IT TAKE TO PROCESS A REFUND?
Processing a refund can take up to 7-10 business days.
HOW DO I RETURN MY PACKAGE?
For a refund or replacement, please email email@example.com
However, you will have to pay for the return shipping. Remember that the shipping from my end was free.
WHO TO CONTACT?
You can reach out at any time by email at firstname.lastname@example.org
By phone: 518 415 0784
HOW CAN I KEEP UP WITH YOUR NEW WORK?
I would love for you to be the first to know about any new work!